Frequently Asked Questions

If you are new to chiropractic care, massage therapy, physiotherapy or to our clinic, you more than likely have questions.

Your questions are important to us. Please click on the links below to learn more.  If you can’t find the answer you’re looking for below, feel free to contact us. Our friendly staff and highly trained chiropractors, physiotherapists, and registered massage therapists are always happy to speak with you about your health and wellness. 

Chiropractic Care

What is chiropractic care?
What is an adjustment?
When should I see a chiropractor?
What are some of the benefits of chiropractic care?
Are chiropractic care adjustments safe?
What is the musculoskeletal (MSK) system?
What is a MSK condition?
How are chiropractors educated?
Do I require a referral from my family doctor?
How many Ontarians use chiropractic care?
Are there many athletes who use chiropractic care?
Does chiropractic care require X-rays?
Is chiropractic care covered by health insurance plans?
Is chiropractic care appropriate for children?
Why should I see a chiropractor when pregnant?
What is the popping sound when a joint is adjusted?
Can patients with osteoporosis get adjusted?
Once you go to a chiropractor, do you have to go forever?
What techniques do we use in our office?

Massage Therapy

What is a Registered Massage Therapist (RMT)?
Who can benefit from massage?
What if I’m uncomfortable during my massage?
What are the benefits of massage therapy?
What if I need to cancel my appointment?
Should I tip?
Do I need to take off my clothes?
Will the Registered Massage Therapist be present when I undress?
Will I be covered during the session?
How do I book my massage treatment?


Do I need a doctor’s referral to seek physiotherapy services?
How can I be sure that physiotherapy is right for my health problem?
What can I expect on my first appointment with a physiotherapist?
How long does each physiotherapy session last?
What treatments are used by physiotherapists?